So I’m laying there in bed, it’s 8:18am and my cell rings … all I can think is “please don’t be dale with a DSL problem!” … well, I answer my phone and am greeted by a pleasant “Hello Mr. Kohutek, my name is Matt from Unisys.” and I say “uuhhh … hi?” And he says “I’m just calling to find out when a good time is for us to come out and replace the motherboard on your laptop.”
[cough]
“What?” “Yes, we are an authorized dell service rep, we have your replacement motherboard, and we want to know when we can come replace the defective one you have.” So I said whenever they are downtown cuz I’m out of the office after 11 … gave them my cell and the address, and they are coming to replace it sometime today. Isn’t that freakin’ incredible? GO DELL SUPPORT! WOoooOOOOOoOoOoOooo!
Update: Today is a good day — not doing the work over at ProntoCom until Tuesday; that gives me more time to figure out exchange 5 and nt4 RAS =) w0ot!